New York Veterans Jobs

Department of Labor Careers

Job Information

New York Life Insurance Co Manager - Compliance & Regulatory in White Plains, New York

A career at New York Life offers many opportunities. To be part of a growing and successful business. To reach your full potential, whatever your specialty. Above all, to make a difference in the world by helping people achieve financial security. It’s a career journey you can be proud of, and you’ll find plenty of support along the way. Our development programs range from skill-building to management training, and we value our diverse and inclusive workplace where all voices can be heard. Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and service, supported by our Foundation. It all adds up to a rewarding career at a company where doing right by our customers is part of who we are, as a mutual company without outside shareholders. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of

This Manager position will report directly to the Head of Group Membership Association’s Compliance Unit in White Plains, NY and manage the operational and compliance oversight of Third Party Administrators (TPAs) that administer Employer Group Short/Long Term Disability, Life, AD&D, HIP, Long Term Care and Statutory Disability insurance on behalf of one of New York Life’s subsidiaries.

Responsibilities include: 

Manage and develop strategy for TPA Oversight Program, which includes annual planning of TPA inhouse and onsite reviews at administrator offices, overseeing the reviews performed by other staff members, and clearly presenting results to internal Senior Management

Manage and perform Third Party Administrator (TPA) oversight reviews, including planning the review, interviewing TPA personnel to understand key risks and controls within processes, developing review steps to evaluate controls over key risks, selecting samples and testing transactions, documenting, summarizing and communicating observations/issues to TPA, negotiating, and following-up on remediation plans

Handle and address daily administrative and regulatory issues and inquiries from TPAs, NYL Risk Management, NYL Corporate Compliance, NYL Corporate Audit, and NYL Office of General Counsel

Lead, coach, train and develop of other staff members


Bachelor’s Degree

10 plus years of operational or auditing experience in Disability and Life insurance administration (application processing, underwriting, policy issuance, premium billing/collection, claims processing, inforce policy services)

Strong knowledge and broad understanding of insurance principles, employer group life and disability insurance best practices, and regulatory requirements

Flexible self-starter, detail and results oriented, analytical, and an innovative thinker with sound judgement to problem solve unique and complex situations

Excellent oral/written communication, interpersonal and relationship building skills


If you have difficulty using or interacting with any portions of this Web site due to incompatibility with an Assistive Technology, if you need the information in an alternative format, or if you have suggestions on how we can make this site more accessible, please contact us at: (212) 576-5811.

Job Requisition ID: 82820

Nearest Major Market: White Plains
Nearest Secondary Market: New York City
Job Segment: Underwriter, Social Media, Claims, Risk Management, Manager, Insurance, Marketing, Finance, Management