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Massage Envy Assistant Manager in Tonawanda, New York

Do you love helping others?

Are you a natural leader who loves to inspire others to succeed? Do you want to be part of a community of caregivers committed to helping people feel their best? If the answer is "yes," we want you on our team at Massage Envy Amherst. Massage Envy is the leader in accessible massage and skin care. As an assistant manager at our Amherst franchised location,* you'll join a wellness community that's 35,000 strong. And you have a meaningful role to play as you:

  • Help lead a team of caring professionals to deliver an excellent end-to-end experience to every client every single day.

  • Build relationships with a talented team of massage therapists, estheticians, and customer service superstars.

  • Share the success of an all-star location where clients want to be, and service providers want to stay.

Here's what's in it for you:

The rewards of the job go beyond the difference you'll make in the lives of members and guests. We offer a culture of care that inspires you to be your best with:

  • Benefits that help you take care of you

  • A healthy compensation plan with opportunities to increase earnings daily

  • A dynamic, energizing environment where you're consistently challenged, never bored.

  • Leader training and development to help you grow as a manager.

As a team, we're committed to delivering on the Massage Envy brand promise—we help you take care of you—every day to clients and employees alike! Daily work in this role includes:

  • Be a lead to an amazing experience for members and guests by assisting in the management of the daily operations of the location, maintaining a clean, safe, therapeutic environment for everyone and guiding the sales and customer service team to positively resolve customer challenges.

  • Helping the location move more people forward in their wellness journeys by driving membership, and promoting retail sales.

  • Running a tight ship where every detail of the daily operations are addressed.

  • Creating a strong workplace culture where all employees feel valued, good work is recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission.

  • Modelling the Massage Envy core values of optimism, gratitude, excellence, consistency and empathy.

A team is only as strong as its leader, so we're looking for people who have what it takes to bring out the best in everyone. Those who shine in this role are:

  • Smart and experienced with prior background in management, marketing, sales, service or retail and a college degree (preferred).

  • Born leaders who can motivate, coach, influence, and inspire and who aren't afraid to have tough conversations.

  • Top performers who can set goals, prioritize work, analyze business performance, and delegate effectively.

  • Problem solvers who can think on their feet, bring people to compromise, and resolve conflict.

  • Good with people, building trust and confidence and developing positive relationships with employees, members, and guests.

We Believe Our Differences Make Us Better

We're excited to hear from everyone with the skills, experience, and passion to do a great job. We do not unlawfully discriminate against any applicants or employees on any applicable legally protected basis, including race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.

If you're ready to lead the charge to help people feel their best, we can't wait to meet you.

*Massage Envy Franchising, LLC (“MEF”) is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.

Job ID: 2020-102362

External Company URL: www.massageenvy.com

Street: 1154 Niagara Falls Boulevard

Post End Date: 11/16/2020

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