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TEKsystems It Technical Support in Syracuse, New York


Currently seeking a general IT Technician to support a growing internal team. In this role, an individual will be fielding calls and "tickets" from internal employees. Requests could range from network malfunction, new equipment requests or mobile device management. Customer currently does not have a formal ticketing system so many of the requests will be via the telephone or via a public virtual blackboard. This individual should come from a technical background and be able to work 8 hours between 8 and 7 everyday.


Help Desk, Desktop, Customer Service

Top Skills Details:

1)1-2 years of experience on a help desk or desktop support team.

2) Experience using a mix of different operating systems (Windows, Mac, Ios and Android).

3) Very strong internal customer service skills and a desire to grow within the company.

Additional Skills & Qualifications:

Somebody that comes from a general IT tech position will thrive in this role. Customer currently has 300 employees and are looking to add on 100 within the next year. This is a good opportunity for someone to grow within the company.

Experience Level:

Entry Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.