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Health Quest Systems, Inc. PI Coordinator - Cardiac in Poughkeepsie, New York

Nuvance Health is a family of award-winning nonprofit hospitals and healthcare professionals in the Hudson Valley and western Connecticut. Nuvance Health combines highly skilled physicians, state-of-the-art facilities and technology, and compassionate caregivers dedicated to providing quality care across a variety of clinical areas, including Cardiovascular, Neurosciences, Oncology, Orthopedics, and Primary Care.

Nuvance Health has a network of convenient hospital and outpatient locations — Danbury Hospital, New Milford Hospital, Norwalk Hospital and Sharon Hospital in Connecticut, and Northern Dutchess Hospital, Putnam Hospital Center and Vassar Brothers Medical Center in New York — plus multiple primary and specialty care physician practices locations, including The Heart Center, a leading provider of cardiology care, and two urgent care offices. Non-acute care is offered through various affiliates, including the Thompson House for rehabilitation and skilled nursing services, and the Home Care organizations. For more information about Nuvance Health, visit

Title: Cardiac Performance Improvement (PI) Coordinator

Reports To: Director of Cardiology Quality Outcomes

Department: Cardiology Services Administration

FLSA Status: Exempt

Purpose: This position is responsible for developing, coordinating and managing all cardiovascular performance measures and initiatives to improve patient outcomes. The Cardiac Performance Improvement (PI) Coordinator coordinates data collection, provides data analysis and facilitates process improvement for all aspects of Medical Staff and Service Lines.

Essential Responsibilities:

  1. Monitors daily clinical care delivery operations by, identifying problems and ensuring that care delivery is efficient, compliant, safe, and of the highest possible quality.

  2. Develops, maintains and reports all cardiovascular performance measurement collection activities to ensure compliance with regulatory standards, federal/state reporting requirements, and compliance with internal/external requirements.

  3. Accurately analyzes statistical data and benchmarks comparisons to identify opportunities to improve patient outcomes.

  4. Responsible for Cardiovascular Service performance improvement planning and initiatives, as well as multi-disciplinary collaboration with other services i.e. Surgery, Radiology, Medicine divisions, etc. to advance patient outcomes.

  5. Establish annual goals and measures of performance for functions within relevant services, including key quality measures (outcome, process, patient satisfaction, financial), based upon evidence-based practices, professional organization clinical metrics, and national indicator requirements.

  6. Produces and distributes relevant decision support reports to physician leaders and senior management, as appropriate, with a focus on utilizing the information to make strategic decisions, while working with the business intelligence department.

  7. Identifies complications and offers process improvement plans to managers, physician leadership and other key stakeholders.

  8. Coordinates and facilitates all follow-up actions with committees/teams, in response to identified patient care or service improvement opportunities.

  9. Serves as the primary contact and resource for all external customers of the cardiovascular performance measures (i.e. NYSDOH, STS, NCDR, Clinical Research Study Organizations), and internal customers of the cardiac performance measures.

  10. Provides accurate and timely departmental, inter-departmental and external communication.

  11. Maintain and Model REACH Values (Respect, Excellence, Accountability, Compassion, Honor).

  12. Demonstrates regular, reliable and predictable attendance.

  13. Performs other duties as required.

Leadership Skill Requirements

• Action and Results-Oriented: Ability to establish key goals, drive and track results among multiple decision-makers and stakeholders and meet deadlines in a fast-moving environment.

• Political Savvy and Diplomacy:

o Ability to maneuver through complex, politically-charged situations and understand the dynamics and culture of the organization.

• Ability to Build Relationships Through Integrity and Trust:

o Ability to quickly gain the trust and respect of others, drive collaboration, build a teamwork environment, search for the win/win scenarios.

• Influencing Skills: Ability to guide a service/department using influence, rather than possessing direct authority of others, being sensitive, yet direct in both verbal and written communications.

Functional/Technical Skills Requirements

• Health Care and HIT Expertise: Comprehensive understanding of operational health care delivery systems and the current health care landscape. Skills and experience with the operational aspects of health care technology deployment. Familiarity and comfort with technology-based operational improvement.

• Analytics and Strategy: Expertise in developing and executing data-driven approaches to enhancing clinical decision-making and improving operational performance. Familiarity with tools and techniques to drive a continuous improvement culture.

• Communications: Excellent written and verbal communications skills. Ability to take abstract, complex and/or technical information and break it down for a variety of audiences in a way that is meaningful for them.

Education and Experience Requirements:

• Bachelor’s degree in Nursing or equivalent experience.

• Minimum of three to five (3-5) years Critical Care Nursing experience.

• PREFER: Minimum two (2) years of Cardiology experience.

• PREFER: Performance improvement/quality initiative experience.

Minimum Knowledge, Skills and Abilities Requirements:

• Working knowledge of Microsoft Word, Excel, and PowerPoint.

License, Registration, or Certification Requirements:

• Current NYS license as a Registered Professional Nurse.

Environmental Factors

Factors affecting environment conditions may vary depending on the assigned work area and tasks. Potential environmental exposures include, but are not limited to:

• Bio-hazardous Waste

• Blood Borne Pathogens. Job may require performance or tasks that involve potential for exposure to blood, body fluids, or tissues.

• Chemicals/Commercial Products

• Experiencing challenging conditions where a professional attitude will be required

• Exposure to Latex

• Fumes or Airborne Particles

• Interacting with a Diverse population

• Noise Level – Varies from Quiet to Very Loud

• Patient Care/Handling Duties

• Repetitive Motion

• Risk of Electrical Shock

Requisition #: 26844

Primary Shift: Day

Hours Per Week: 40.00

External Company Name: Health Quest Systems, Inc.

External Company URL:

Street: 45 Reade Place