Cisco Director Business Development - CX Global Enterprise East in Offsite, New York
Why you'll love Cisco
Everything is converging on the Internet, making networked connections more meaningful than ever before in our lives. Our employees' ground-breaking ideas impact everything imaginable. Here, that means we will take creative ideas from the drawing board to dynamic solutions that have real world impact. Cisco is evolving a rich solution portfolio of next generation software, hardware, and services to meet customers' changing business requirements in their digitization journey.
What You’ll Do
You will work closely with Cisco Segment and Areas Sales and Delivery leadership teams and account teams to develop new high value business opportunities by establishing organizational alignment and Go to Market strategies that support an environment to drive new services bookings. You will actively develop relationships with all internal stakeholders, customers, key partners, to create the appropriate environment that leads to successful facilitation of client sessions, leading pre-sales efforts ensuring appropriate experts are engaged, and deliver business growth with trusted expertise and value creation.
The BDM Director is responsible for * Ensuring effective engagement and governance between the Area CX team and the Area Services Sales teams to deliver on the FY plan * Discovering and developing new services growth areas and go to market strategies to drive grown in new annual services bookings, while also supporting recurring business renewals. * Cultivating positive interactions and relationships with area sales leadership, account teams, delivery managers, and executives to validate/prioritize engagement opportunities and shape services sales strategy * Develop Business Development capabilities and expertise aligned to future business needs, incubating scaling in the team, and to support demand growth * Drive key business decisions and proactively work with cross-functional business leaders on intersections of scope and dependencies * Manage Sales and CX Services Delivery relationships to develop high potential transformational and cross-domain complex opportunities from an early sales stage * Provide oversight for lifecycle service solutions that drive qualified opportunities by applying expertise in architectures, technologies, consultancy for services design
Who You'll Work With
You will be part of the Customer Experience team focused on driving successful insertion and adoption of Cisco services across Cisco sales activities. You will support interaction with senior management across direct field sales, service sales, specialist teams and service delivery within the GES East area.
Our BDM team members have deep knowledge of Cisco’s Service portfolio spanning Enterprise Network, Datacenter, Security, Collaboration, Cloud, and Automation. Team members are expected to leverage this knowledge to develop solutions and shape services opportunities based on Customer / Sales requirements across all vertical market environments.
Who You Are
You achieve success through strong cross-functional relationships, engaging talent to jointly design and deliver what an individual team could not. You measure success in the impact of your programs and breadth of cross-functional contribution. You are an independent self-starter, who is proactive with a program management mindset to resolve conflicts. You have excellent verbal and written skills in communicating and positioning Cisco’s Services business and capabilities with the field and with Customers. You have a proven track record of success. You are a problem solver with experience in risk and issue management, escalation and resolution. You provide constructive coaching and feedback to all levels within the team as necessary.
At a minimum, we require * 10+ years’ experience leading consulting services sales/presales or delivery teams in the large enterprise sector * 5+ years’ experience leading technical customer facing solution development in pre-sales roles * BA/BS required; MBA preferred
Knowledge & Skills * Proven track record of developing high performing teams with diverse responsibilities and skillsets. * Experience as a people manager and/or manager of managers * Demonstrated track record of pursuing and managing services engagements of $1M+ * Clear success in prior roles, with increasing levels of responsibility and independence * Excellence in all areas of business management, including project management, business analysis, recommendation, and consensus building * Demonstrated ability to conduct fact-based analysis to identify, prioritize, structure, and solve complex business problems * Experience leading a team in solution architecture and complex integrated service design across multiple architectures: Automation and Orchestration, Cloud transformation, Networking, Security, IoT, Collaboration, Mobility, Enterprise Networking, Data Centre, Software etc. * Strong client presence and CxO level engagement experience, consulting and /or professional services delivery * Proven track record of developing and winning multi-architecture solution contracts. * Exceptional oral and written communication skills to consult, communicate and position Cisco’s value and capabilities to customers senior executives * Mastery of multi-tasking environment, meet deadlines, stakeholder management and conflict resolution * Ability to support extensive travel required
At Cisco, each person brings their unique talents to work as a team and makes a positive impact.
Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people. We connect everything: people, processes, data, and things. We innovate everywhere, from launching a new era of networking that adapts, learns and protects, to building Customer Experience that accelerates businesses and business results. Our technology powers entertainment, retail, healthcare, education, connected cars and more - from Smart Cities to your everyday devices.
And we do it in style with unique personalities who aren’t afraid to change the way the world works, lives, plays and learns. We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation, having built the Internet, we’re now re-inventing it.
We are dreamers and we are doers. We Are Cisco CX.
Colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Be you, with us! #WeAreCisco
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Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
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