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Diligent Corporation Senior Network Engineer in New York, New York

Senior Network Engineer

NetworkNew York, New York

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Description

Position at Diligent Corporation

The Company

Diligent is the pioneer in modern governance. We empower leaders to turn governance into a competitive advantage through unparalleled insight and highly secure, integrated SaaS applications, helping organizations thrive and endure in today’s complex, global landscape. The largest global network of corporate directors and executives, Diligent is relied on by more than 19,000 organizations and nearly 700,000 leaders in over 90 countries. With award-winning customer service, Diligent serves more than 50% of the Fortune 1000, 70% of the FTSE 100, and 65% of the ASX. Our passionate, smart, and creative group of more than 1,000 employees support customers around the globe.

Position Overview

Diligent Board Member Services IT Operations team is looking for a mid to senior-level Network Engineer to join its Infrastructure group. Primary responsibilities include administration, optimization, and automation of network environments. Other duties include support escalation, on-call rotation participation and occasional domestic and international travel for data center work (rack & stack).

The Infrastructure group is a team of engineers in charge of OS platform and infrastructure supporting technologies.

Key Responsibilities

  • Respond and work with telecom carriers/vendors troubleshooting network outages

  • Work with telecom carriers/vendors for ordering and provisioning new circuits.

  • Day-to-day activities include support requests, troubleshooting and system maintenance.

  • Provide 24/7 on-call support

  • Produces network equipment quotes based on network design.

  • Extensive interaction with design personnel.

  • Implementation of equipment based on design.

  • Perform team tasks with other members of the group.

  • Performing system patches, bug fixes or software releases.

  • Define/document production support requirements, escalation procedures, issue tracking and guidelines for troubleshooting.

  • Implement and assist with automating repetitive network functions using python and ansible

Required Experience/Skills:

  • Bachelor’s Degree in Engineering, CS, or IT related field preferred

  • 5+years of networking experience with focus in routing, networking security, wireless.

  • Extensive experience in configuration and administration of routing and security protocols (BGP, EIGRP, Site to Site IPSec, SSL)

  • Experience with configuration and administration of Cisco, Juniper, or equivalent routers and switches.

  • Cisco Nexus design, configuration, administration experience.

  • Experienced with converged networking (i.e. FCoE)

  • Understanding of firewalls and concepts – ACL’s, NAT, IPSEC, and SSL.

  • High level understanding of Load Balancers and load balancing algorithms (i.e. IP hashing)

  • Experience with VoIP & VC infrastructure concepts and configurations (SIP, QoS, etc…)

  • Experience managing and troubleshooting wireless networks and security.

  • Experience with virtual network troubleshooting, VLAN trunking, and configuration of virtual network appliances.

  • High level understanding of DNS, DHCP, PXE, and other commonly used protocols. Experience setting up network syslog and monitoring.

  • Be able to understand and configure monitoring services similar to Solarwinds and Whatsupgold.

  • Familiar with the SD-WAN concept and design

  • Experience in configuring and managing F5 or other enterprise load balancers.

  • Multi data-center network design experience

  • Network configuration management system experience

  • Service provider network experience

  • Cloud SaaS service troubleshooting experience

  • 2+ years’ experience with Windows systems and Infrastructure

  • Familiar with network security compliance standards

  • Experience with office and data-center build-outs

  • A good understanding of Python/Ansible concepts and being able to use it for network automation tasks is a must

    FSLA Status: Exempt

Diligent offers a competitive compensation and benefits package, including health, vision, dental, 401k with a strong match, health club reimbursement and much more.

We are a drug free workplace, and an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws.

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