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S&P Global Sales Development Representative Manager in New York, New York

_Sales Development Representative Manager_

The Role:

A leader who is excited about developing their team s career and facilitating achievement of goals. The Sales Development Representative team is a group of people focused on the front-line growth engine for Market Intelligence. Works with sales managers and customer success teamsto develop the strategy, perform outreach, and diagnose need for all of the Market Intelligence products. Responsible for continuing development and improvement of the sales development team and strategy with the overall objective of shortening response time to incoming leads and increasing quality top of the funnel prospects.

Grade( - relevant for internal applicants only - ):

12, Manager

The Location:

Remote (Americas)

The Team:

The Sales Development Team is responsible for creating more sales opportunities for revenue growth and filling the top of the funnel with qualified opportunities.


  • Coaching, Coaching and more Coaching! Getting creative with tools to help this team to continuously grow and improve their product knowledge and approach with inbound - outbound interactions.

  • Develop and grow a team that can identify the right group - users within an organization and engage them in a conversation about our different product develop new business prospects from multiple sources including inbound marketing leads, prospect lists, discovery and individual research.

    • Develop a team outreach strategy, content and a cadence that is repeatable to drive qualified appointments.

    • Manage and enhance a process by working with operations to follow up on leads and conduct research to identify potential prospects.

    • Increase amount of new logo accounts by working with team to streamline lead collection and outreach.

    • Evolve a robust onboarding and ongoing education experience for the team, in Partner with the Education Team.

    • Grow your own as well as your team s product and sales knowledge by sitting in with various team members, attending the demos your team has set, and asking for feedback on a regular basis.

    • Create an effective cross-team feedback loop to increase team efficiency and productivity.

    • Build and cultivate a competitive team culture that makes cold calling fun and effective. Create motivating sales performance incentive awards and competitions.

    • Manage CRM process for easy tracking across all teams, ensuring all communications are logged, information is accurate and documents are attached.

    • Prepare and analyze sales pipeline reports and dashboards and adjust operations as required.

    • Invested in the Sales Development Representative s individual career growth.

    • Interact with other S&P Global Inside Sales Teams to align best practices and accelerate evolution of the team.

    • Maintain current knowledge of market activities including competitive products, pricing and policies, new technology, product specifications and new products and communicate findings to senior management

Required experience and knowledge:

  • Bachelor s degree preferred

    • Has experience with prospecting, telemarketing and - or inside sales
  • Knows how to roll up their sleeve and figure it out, make first hand calls to test ideas

    • Demonstrated ability to meet and - or exceed determined quotas
  • A proven track record of strong client relationships

  • Excellent client service skills

  • Goal and action orientated, with ability to work towards revenue targets

  • Experience in dealing with challenging situations, i.e. objection handling, overcoming gatekeepers,etc.; you will need to show your team how to do this!

  • Solid organization, multi-tasking,andprioritizationskills

  • Strong communication skills, both verbal and written with the ability to engage a senior level audience

  • Strong MS office (Word, Excel, PowerPoint) skills are required, and any knowledge of CRM databases (such as

At S&P Global Market Intelligence, we know that not all information is importantsome of it is vital. Accurate, deep and insightful. We integrate financial and industry data, research and news into tools that help track performance, generate alpha, identify investment ideas, understand competitive and industry dynamics, perform valuation and assess credit risk. Investment professionals, government agencies, corporations and universities globally can gain the intelligence essential to making business and financial decisions with conviction.

S&P Global Market Intelligence is a division of S&P Global (NYSE:

SPGI), which provides essential intelligence for individuals, companies and governments to make decisions with confidence. For more information, - marketintelligence.

S&P Global is an equal opportunity employer committed to making all employment decisions without regard to race - ethnicity, gender, pregnancy, gender identity or expression, color, creed, religion, national origin, age, disability, marital status (including domestic partnerships and civil unions), sexual orientation, military veteran status, unemployment status, or any other basis prohibited by federal, state or local law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person.

The EEO is the Law Poster describes discrimination protections under federal law.