Veritext Legal Solutions Litigation Support Associate in New York, New York
Veritext is the global leader in legal litigation and deposition solutions. We provide the most skilled court reporters, advanced technology and unmatched service to help our clients achieve successful outcomes. Our national scale enables us to provide consistent and reliable delivery anytime and anywhere.
Veritext utilizes advanced technologies to streamline the deposition process and to manage the most complex cases. Proprietary video, mobile and workflow services combine with superior security, including HIPAA and PII compliance, to ensure that you have the best tools and the confidence of working with the market leader.
Providing our Clients with exceptional service is the foundation of our business. In this position, you will be responsible for maintaining strong customer service skills with the ability to work well in a fast paced environment. If you enjoy assisting clients and are detail-oriented, this immediate opportunity might be a fit!
Primary responsibilities include:
Strong computer skills including knowledge of Excel spreadsheets and MS Outlook
Must be detail-oriented and accurate, ability to work well under pressure
Strong interpersonal and customer service skills
Multitasking and problem-solving skills required
Answer all calls on the first ring
Resolve all issues/concerns with clients within the same day
Maintain accuracy of information
Have FUN doing what you love to do…service the client
Requirements & Skills:
Knowledge in the court reporting, legal or insurance field
Associates degree or related field experience
Knowledge of Technology and Video
Detail oriented, organized and dedicated professional
Proactive and motivated with good problem solving skills
Strong interpersonal skills and the ability to work well in a team environment
Proficiency in Microsoft Office is required
Related field experience preferred
Veritext offers competitive compensation and an exciting benefits package including medical, dental, vision, 401K with company match, generous paid time off, company paid short & long term disability, life insurance, and more.
VERITEXT is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or any other classification protected by Federal, state, or local law. Any information provided will be used only in the compilation of data for EEO/Affirmative Action reporting. Completion of this data is voluntary and will not affect your opportunity for employment and/or terms or conditions of employment.
Veritext participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Veritext participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU..
EOE Minorities / Females / Protected Veterans / Disabled