Robert Half International Customer Service Representative in NEW YORK, New York
A large Electronics company in Midtown New York is looking for an Account Manager Associate. Under supervision, the Account Manager Associate resolves pre-and-post sale customer pain-points, prepares competitive bids for clients placing orders in Organizational Sales. Working with Sales reps and Product Specialists, the AMA uses a general understanding of products to make appropriate recommendations for customer orders. Purchase Orders are created and the AMA processes each order for final release and shipment. Essential Responsibilities: * Processes Purchase Orders and bid requests from customer * Responds to customers sales needs and post sale issues * Works with bidding and buying department for pricing questions * Collaborates with Credit Representative to ensure timely release of customer orders * Deals with other departments- buyers, drop ship * Develops and maintains a professional relationship with clients Specific Knowledge, Skills and Abilities: * Possesses knowledge of company policies and procedures * Professional phone demeanor and articulate communication skills * Analytical thinker and quick problem solver * Exercise interpersonal skills within team environment * Excellent grammar skills and writing ability * Detail-oriented and quick thinker
- Excellent communication skills (written and verbal) *Experience with MS Office Suite e.g.(Word, Excel, Outlook, Powerpoint) *Strong customer service and office administrative skills
- A consistently positive approach to your work that is rooted in a business like professionalism *Ability to navigate multiple computer systems and applications *Ability to simplify complex problems and build solutions
If you are interested, please send your resume to [email protected]
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Salary: $14.25 to $16.50 per hour
Location: NEW YORK, NY
Date Posted: December 5, 2018
Employment Type: Temporary
Job Reference: 02942-0010746039
Staffing Area: Office & Administrative