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Breaking Ground Clinical Coordinator in New York, New York

Clinical Coordinator

Andrews, 197 Bowery, New York, New York, United States of America

Req #728

Friday, November 20, 2020

ABOUT US: - We believe that everyone deserves a home!Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness.

But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.

The Andrews Safe Haven uses a low-barrier approach to provide transitional housing to 80 chronically street homeless men who are referred from street outreach teams. The Andrews Safe Haven seeks to provide a safe and supportive environment for individuals who have traditionally been considered “hardest to serve” and to assist these individuals in securing permanent housing. The Clinical Coordinator is responsible for ensuring that service provision is of the highest quality and is consistent with a housing first/harm reduction approach. The Clinical Coordinator oversees a staff of six, liaises with psychiatric support services, interacts daily with multiple outreach providers, and serves as a member of the Andrews management team.


  • Supervise 5 full-time case managers and 1 full-time case aide.

  • Provide clinical direction and leadership to the program; Help troubleshoot, problem-solve, and strategize solutions around client engagement and challenging behaviors.

  • Promote a staff and resident culture that emphasizes housing placement as a measurement of success; Ensures that clients are ready for housing placement within 90 days of entering the Safe Haven.

  • Oversee development & implementation of individual service plans; Ensure documentation of client contact and progress is comprehensive and timely.

  • Assess and evaluate client functioning.

  • Supervise and conduct case conferences.

  • Coordinate delivery of care with multiple service providers, particularly outreach teams; Work collaboratively with outreach teams to ensure individuals succeed in transitional housing and avoid a return to homelessness.

  • Provide support and guidance to front-line staff, including security and house managers, in managing difficult situations and successfully de-escalating conflict.

  • Performs other related duties as assigned


  • Minimum 5 years of experience working with chronically homeless populations

  • Housing-based case management experience strongly preferred

  • Previous supervisory experience

  • Strong clinical and assessment skills

  • Proficiency in motivational interviewing techniques preferred

  • Superb collaborative skills; Ability to work successfully with a wide range of internal and external stakeholders

  • Creativity, strong problem-solving ability

  • Demonstrated success in working in a fast-paced environment

  • Ability to delegate and motivate both staff and residents

  • High level of maturity

  • Ability to communicate (verbally and written) with diverse populations and stakeholders.

  • LMSW


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  • Andrews, 197 Bowery, New York, New York, United States of America