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Modern Corporation Routing and Logistics Analyst in Model City, New York

Overall Results Expected

The Routing Analyst is responsible for managing the implementation of all routing processes. The position provides expertise in utilizing route optimization software. The Routing Analyst collaborates with Operations team to provide consistent comprehensive route management.

Major Areas of Accountability

  • Works together with Operations Managers and Dispatchers to implement the Routing Process.

  • In Coordination with the Operations Managers, plans, directs, and manages routing activities within specified time, cost, resource and quality constraints.

  • Uses route optimization software to optimize routes, identify and implement route efficiencies and communicate changes to Driver Supervisors and drivers.

  • Manually makes routing changes, updates, and reroutes while working with Customer Service and Operations teams.

  • Maintains open communication with drivers and operations personnel to update changes to routes as opportunities for improvement are identified.

  • Schedules work to meet priorities and goals; manages issues and conflicts, change requests, risks, and project acceptance.

  • Develops and interprets organizational goals, policies and procedures, and updates project plans as needed.

  • Coordinates the data collection efforts and implements standard operating procedures for data collection required for all routing processes.

  • Communicates with employees, supervisors, vendors, and customers about all aspects of route optimization software implementation.

  • Develops implementation and post-implementation performance standards, evaluating route efficiencies and fleet maintenance impacts on-going.

  • Uses appropriate software applications to perform daily work, including.

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required.

Education and Experience

  • Bachelor’s degree in Computer Science, Business Administration, or similar area of study (or 4 years of experience in lieu of a degree)

  • Two years of prior experience in the transportation or logistics industries preferred

  • Highly proficient in Excel with the ability to create and work with large data files and compress into pivot tables for further review and analysis.

  • Excellent customer service and organizational skills

  • Highly detail oriented and process driven; data entry and data manipulation will be central to the role

  • Good time management skills to ensure assigned responsibilities are completed in an efficient manner.

  • Good communication skills; is able to communicate effectively orally and through written skills, both internally and externally.

  • Grasps concepts quickly and has good follow through skills; adheres to work schedule and follows through on challenges as they arise; maintains a positive outlook.

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