Capital One Relationship Manager (Inside Sales) - Auto Finance in Melville, New York
1307 Walt Whitman (22600), United States of America, Melville, New York
Relationship Manager (Inside Sales) - Auto Finance
Are you a natural born people person who thrives on cultivating relationships with others? Does being a strategic thinker strike a chord with you? Look no further; a Relationship Manager Associate at Capital One is the opportunity for both! This role will facilitate strong partnerships with dealers and sales managers while providing high level customer service to our internal Auto Finance business. You will be influencing 60-80 dealerships, building positive relationships with them while supporting the outside sales managers. A Relationship Manager will also be the first line of contact for Capital One Auto Finance (COAF) involving issues in underwriting and funding. Furthermore, the Relationship Manager makes outbound phone calls to dealers to capture their business for COAF, while also taking inbound calls from the dealers to strategically analyze their potential territories resulting in a game plan to achieve a target goal. A Relationship Manager will monitor and make adjustments to the plan as the month progresses to achieve the desired goals.
General Responsibilities :
Cultivate stellar relationships with our dealerships.
Optimize communication skills by creating strategic deals and goals with dealerships over the phone.
Review the structure in underwriting for COAF
Guide the deals in house for funding.
Analyze territory production goals.
Partner successfully with peers and teammates to efficiently achieve operational alignment and mutual objectives.
High School Diploma, GED, equivalent certification or military experience
At least 1 year of experience in Financial Services or at least 1 year of Business to Business Sales experience.
Bachelor’s Degree in Business.
At least 2 years experience in Auto Finance.
At least 2 years experience in Customer Relations.
At least 5 years experience in Customer Service.
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.