Capital One Principal Associate, Deposit Escrow Services - Melville, NY in Melville, New York

1307 Walt Whitman (22600), United States of America, Melville, New York

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Principal Associate, Deposit Escrow Services - Melville, NY

A Principal Associate within the Commercial Bank’s Payment Operations organization, you will be responsible for the daily leadership and oversight of the Sub Accounting Services team. This team supports the implementations, daily deposits and withdrawals and maintenance of all products within Escrow servicing. (These include, Tenant Security, Attorney Escrow, IOLTA, and 1031 Exchanges). You will focus on driving the achievement of individual, team and business metric goals. In addition, you will be responsible for proactive collaboration and partnership with key business stakeholders. In this role you will have the opportunity to develop strategies in a fast paced environment.

Duties and Responsibilities:

oResponsible for leadership of 7-9 associates at our Melville Location.

oWorks with partner groups within Sub accounting services, such as TM Sales, TM Product, IRS Regulatory/Compliance, and Risk to drive process change and problem solve complex issues.

oAnalyzes and evaluates operational procedures, recommends and implements modifications to improve and simplify quality and efficiency.

oAbility to work in a rapidly changing environments where priorities may shift immediately.

oRecommends process improvements with the team and department and may represent product or process area on projects of a cross-functional/cross location scale.

oActs to ensure all service levels are met/exceeded

o*Manages departments audit remediation efforts including establishing controls and securing approvals.

oAssists operations in executing departments business continuity tasks during Disaster Recovery

oCompiles operations metrics for the Monthly Business Review

oPerforms periodic self-audits to ensure compliance with internal and external procedures/regulatory requirements.

Basic Qualifications

oBachelor’s degree or Military Experience

oAt least 1 year of people management experience

oAt least 1 year of experience in Banking Operations

Preferred Qualifications:

oAt least 2 years of people management experience

oAt least 3 years of experience in Banking Operations

oAt least 2 years of budget management experience

oAt least 1 year experience with LEAN

oAt least 1 year experience with Six Sigma management methodology.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.