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Robert Half International Research Dispute Specialist in LIVERPOOL, New York

Description

We're Seeking a Customer Service Representative!

OfficeTeam is seeking an articulate, highly-skilled Customer Service Representative to expand their career in the growing Service industry. Do you wish to take your social skills and put them to work to further the growth of an awesome business? This will be a fantastic next step in your career. This position is based in a dynamic and fast-paced environment. This Liverpool, New York Customer Service Representative position could be for you, if you're available for a short-term temporary-to-full-time opportunity.

Major responsibilities

  • Field and send written business correspondence

  • Be a part of business development by by actively cross-selling and referring customers

  • Handle incoming telephone calls

  • Give exceptional customer service in a timely fashion

Requirements

  • A consistently positive approach to your work that is rooted in a businesslike professionalism

  • Strong problem-solving skills

  • Demonstrated ability to interact effectively with internal and external partners and clients/customers

  • 2+ years' experience with performing in a goal-driven & customer-focused environment preferred

  • Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • No stranger to performing extensive research to resolve complex customer inquiries

  • Customer service and office administrative skills

  • Proficient with diversified computer software and systems

  • Expertise in Microsoft Excel

  • Comprehensive knowledge of Microsoft Word

  • Written Communication experience

  • Analytical Skills experience preferred

  • Excellent communication skills (written and verbal)

We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today

OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

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Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Salary: $15.00 - $17.00 / Hourly

Location: LIVERPOOL, NY

Date Posted: November 6, 2020

Employment Type: Temp to Hire

Job Reference: 02890-0011614027

Staffing Area: Office u0026 Administrative

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