Cornell University Health Information Management (HIM) Analyst in Ithaca, New York

Who we are and what we do:

Located in central New York on Cayuga Lake, Ithaca boasts unsurpassed natural beauty in its gorges, state parks, waterfront, and of course, Cornell University. The College of Veterinary Medicine at Cornell University is recognized internationally as a leader veterinary medical education, animal clinical medicine, biomedical research and public health. Ranked consistently as one of the best veterinary colleges in the nation, the College's strength is due to its strategic breadth of focus areas and its depth of expertise in each of those areas. Cornell University Hospital for Animals (CUHA) is one of the finest veterinary teaching hospitals in North America. We do this through our dedication to service at our state-of-the-art teaching hospital where we care for animals and help students hone their skills in real time, led by world-class faculty who are renowned board-certified specialists in their field.

The Cornell University Hospital for Animals (CUHA) seeks a Health Information Management (HIS) Analyst, who is a team player with strong analytical and organizational skills to join our hospital administrative team.

Key Responsibilities:

  • Review medical records for completion and conformance of acceptable hospital and regulatory standards, which will require a high level of accuracy and efficiency.
  • Validate patient, client, and referring veterinarian demographic information to ensure data integrity; including managing and maintaining databases, portals, and generating and analyzing reports.
  • Analyze electronic medical records in hospital information system and troubleshoot problems that may have occurred; inform clinician of deficiencies and conduct secondary audits to ensure record has been finalized and available to owner and referring vets on file and web portals.
  • Collaborates with clinicians, researchers, and other faculty to fulfill clinical, research, and academic data needs for clinical analysis and research.
  • Monitor incoming and outgoing faxes, and emails; scan medical documents; pull charts; answer high volume phone line; maintain daily census; provide requested medical records to authorized recipients.
  • Responsible for maintaining confidentiality in dealing with legal/medical information.
  • Maintains positive working relationships within the organization approaching conflict resolution in a constructive manner; offering solutions and participating in resolutions.
  • Help identify opportunities for continuous system & hospital operational improvements.
  • Proven ability to think critically, problem solve and apply deductive reasoning.

The Cornell University Hospital for Animals provides 24-hour care for pets 365 days of the year. The schedule for this position may include working holidays and/or weekends depending on business needs of supporting a 24/7 operation. Cross-training with other services to support business continuity will be expected as time/business need allows. If business needs change, a position/individual may be realigned within the CUHA.

Required Qualifications:
  • Formal training beyond HS with at least 1 to 2 years' experience working in a medical office environment, or equivalent combination of education and experience.
  • Needs to be driven
  • Ability to work within a team and perform with minimum supervision
  • Excellent communication, organizational and interpersonal skills.
  • Ability to successfully and confidently perform in a demanding, fast-paced team environment, as well as foster positive relationships with an array of clientele, providing excellent customer service and demonstrating a professional demeanor at all times.
  • Must be proficient in Microsoft Outlook, Excel, Word, and other productivity tools and have the ability to learn and utilize multiple software programs.
  • Ability to handle frequent interruptions and adapt to changes in workload and work schedule
  • Analytical intelligence and problem solving
  • Demonstrate sound judgment, ensuring accuracy, strong attention to detail as well as strong priority setting and time management skills.
  • Must have knowledge and understanding of medical terminology, as well as knowledge of internal, state and federal policies and procedures put in place to protect patient privacy.

Preferred Qualifications:
  • Experience in a fast paced medical office setting strongly desired.
  • Advanced excel and reporting skills
  • Preferred RHIT certification

Please note: There is no visa sponsorship or relocation assistance available for this position.

University Job Title:
Administrative Asst III
Pay Rate Type:
Contract College
Contact Name:
Toral Patel
Number of Openings:

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2019-01-11-08: 00

VEVRAA Federal Contractor
Equal Opportunity Employer-minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity