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Zebra Technologies Shipping Coordinator, Senior in Hauppauge, New York

Overview

At Zebra, we’re reinventing how businesses operate at the enterprise edge - helping them run faster, smarter, and more connected than ever before. We are a dynamic community of builders, doers and problem solvers , we each play a unique role - shaping new technologies, bringing solutions to market, and partnering with companies on the front line of business. Being a part of Zebra means making your mark as we make digital transformation a reality. It means growing into a leader at a leading company that makes a distinct difference - because together, we’ve only just begun

Responsible for the internal (company) and external (customer) coordination of all activities and documentation necessary and required for international and domestic product shipments. Additional responsibilities include the coordination of priorities for shipping and packaging processes to meet on time delivery goals, scheduling and maintaining the internal company shipment calendar, preparation of all documentation necessary for the external processing of Letters of Credit, and documentation and record keeping of all outgoing customer shipments.

Responsibilities

To perform this job successfully, a qualified individual must be able to perform each essential duty satisfactorily either with or without reasonable accommodation. The requirements listed in this job description document are representative of the knowledge, skill, and/or ability required.

  • Coordination and determination of best method of shipment with the customer

  • Effectively communicate and partner with Commercial department to ensure customer specifications/expectations/communications are carried out to the highest standard

  • Examine outgoing shipments to ensure shipments meet specifications and documentation requirements and on-time delivery

  • Plan and direct flow of finished product traffic moving to overseas destinations

  • Inspect invoices and shipping manifests to ensure compliance with tariff and customs regulations

  • Prepare shipping and customs documentation for all exports

  • Order shipping materials required for packaging and shipments: dry ice, LD3s etc.as required

  • Review all freight invoices for accuracy

  • Contact carrier representative to make arrangements and issue instructions for loading products

  • Prioritize shipping orders to inform ship method and time of carrier arrival

  • Prepares product for packaging and delivery i.e.: packaging, carton labels, Assists in dry ice, shrink-wrap, and thermal wrap (as needed)

  • Maintains accuracy of Finished Label inventory

  • Perform other clerical tasks such as preparing customer correspondence and maintaining files

  • Communicate with customers by phone, in person, fax, or e-mail

  • Address complaints concerning billing or product received, referring complaints to designated departments for investigation

  • Maintain files for customer orders and all activity (shipments, inquiries, complaints) including sample-related

  • Maintain accurate shipping calendar and work with Quality Control and Manufacturing to set priorities to meet ship dates

  • Update/maintain list of current part numbers for billable products

  • Maintain files for TSA screened shipments; send monthly activity report to TSA

  • Maintains good communication and working relationships with all departments and effectively functions within a team environment

  • Packages consignments according to shipping schedule and business needs

  • Maintains and adheres to all facility safety policies and procedures

  • Effectively plans and utilizes time and resources to meet business needs and achieve business objectives

  • Maintains work area organization and documentation to satisfy ISO and GMP standards

  • Exhibits professional etiquette that exemplifies the values of the organization

  • Attendance at the worksite is required on a regular and on-going basis

Qualifications

Required:

  1. Minimum of a High School Diploma, GED, or 2 year college degree and 2-4 years of experience working in a warehouse environment in handling inventory control, packaging and shipping duties of an international manufacturing company.

  2. Ability to read, analyze and interpret complex written and verbal information. Must have the ability to effectively communicate orally and in written form both internally and externally. Must have sufficient English reading, writing and speaking skills to communicate effectively to customers inside and outside the company.

  3. Must be able to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals. Must understand and be able to convert measurement units from English to Metric and metric to English. Must have ability to compute rate, ratio, and percent to draw and interpret bar, line, pie, etc… graphs.

  4. Ability to apply common sense understanding to develop and carry out instructions furnished in written, oral or diagram form. Must have ability to solve complex problems involving multiple variables. Must be a good listener and be able to handle customer interactions on a regular basis.

  5. Computer Skills: Must be proficient with computer software including word processing & spreadsheets (Microsoft products preferred), and ERP System. Must be familiar with and be able to communicate via e-mail. Ability to enter data clearly and accurately into various shipping forms/systems.

Preferred:

  1. Experience working with customers (both written and verbal) in a Quality Based Company (ISO 9001 / cGMP).

  2. Ability to work in an envioronment where heat/cold, while preparing items in packaging or shipping.

  3. While performing job employee is regularly required to use hands and fingers to handle, feel, write, and type in order to perform daily tasks.

  4. Employee is frequently required to stand, stoop, sit, kneel, crouch and bend. The employee is occasionally required to walk and climb or balance. The employee is regularly required to lift up to 80 lbs and occasionally up to 120 lbs.

  5. The vision requirements include distance vision, peripheral vision, depth perception and ability to adjust focus. Must be able to read, write and communicate work instructions accurately in written and oral formats. Must be able to see, read and understand equipment instruction manuals, SDS information, regulations and work orders and other written information used for role.

  6. Able to work in a team environment

  7. Good communication and interpersonal skills

  8. Able to follow and understand work instructions

Zebra is an equal opportunity/affirmative action employer committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, ancestry, marital status, age, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at workplace.accommodations@zebra.com.

The EEO is the Law poster is available here: https://www.zebra.com/content/dam/zebra/compliance/eeoisthelawposter.pdf. The EEO is the Law poster supplement is available here: https://www.zebra.com/content/dam/zebra/compliance/ginasupplement.pdf. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation

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Zebra is an equal opportunity/affirmative action employer committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, ancestry, marital status, age, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at.

The EEO is the Law poster is available here:. The EEO is the Law poster supplement is available here:.

Zebra is a federal contractor and is committed to an alcohol and drug free workplace. As a result, all U.S. based employees are subject to the Drug and Alcohol Free Workplace Policy and Procedure.

Location US-NY-Hauppauge

Job ID 90517

Function Operations

Position Level Support Senior

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