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Randstad Customer Service in Farmingdale, New York

Customer Service

job details:

  • location:Farmingdale, NY

  • salary:$15 - $17 per hour

  • date posted:Tuesday, September 10, 2019

  • experience:Entry Level

  • job type:Temp to Perm

  • industry:Administrative and Support Services

  • reference:S_797809

  • questions:juhi.mullick@randstadusa.com631-427-1096

job description

Customer Service

Do you have great customer service experience and looking to finally get out of retail and start your office career?

Responsibilities:

Answering phones and assist with stores inventory issues

Good phone etiquette

You will be dealing with technicians handling repairs

You will be dealing with consumers calling in about faulty products

Receiving and making inbound and outbound calls

Answering inquiries by clarifying desired information; researching, locating, and

providing information.

Scheduling in warranty and out of warranty appointments with technicians in

desired areas.

Dispatching/ Routing

Working hours: 8:30 AM - 5:30 PM

Skills:

Able to multitask

Customer service experience and data entry skills

Ability to work in a fast pace environment

Education:

High School

Experience:

Entry Level

Qualifications:

Call center experience is not required but is a PLUS

Knowledge of AS400 is not required but is a PLUS

Bilingual is not required but is a PLUS

if you are interested in this position, please email your resume to juhi.mullick@randstadusa.com and your availability to interview!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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