Modern Corporation Driver Supervisor in Buffalo, New York
Modern Corporation is looking for a candidate with leadership skills who wants to grow their career! The Driver Supervisor is responsible for the management of a group of drivers to ensure safe services to customers.
Major Areas of Accountability
Organize and schedule all necessary resources required to accomplish activities. Coordinates daily operational needs with Maintenance team.
Review weekly demand /volume for routes, determines potential gains from re-routing, and recommends re-routes to the routing specialist.
Sets and monitors productivity, service, and safety targets for each route and driver.
Using a high level of independent judgment and calculated risk, anticipate issues and make necessary adjustments, timely decisions, rapid responses to changes and problems.
Manage the end-of-day check-in process, capture and communicate key service, safety, and equipment issues.
Document problem fixes and provides instructions to dispatch/service should problems recur.
Notify customer service of delivery days for specific areas, ensure set-up errors and missed pickups are reported and resolved.
Coordinate repairs/maintenance with Maintenance Shop and ensure equipment that is unsafe is removed from service.
Document and maintain records required by regulatory agencies such as the Department of Transportation.
Coach all staff on safety requirements, ensure safety compliance, and take appropriate action to address safety violations.
If an incident occurs, including a near miss, participate in the investigation and employee performance management issues and follow-up regarding the incident with the appropriate personnel.
Conduct Root Cause Investigations for all injuries and incidents, ensuring consistent discipline, corrective actions and retraining.
Assist the company in the recruitment of employees as company plans and openings develop and warrant.
Supervise and manage performance; ensure tasks are appropriately delegated and completed by monitoring performance and holding employees accountable for meeting expectations.
Ensure employees adhere to company policies and legal regulations, engage HR when appropriate.
Train and develop staff, provide constructive performance feedback and take appropriate corrective action to address performance issues.
Manage conflict and crisis; proactively anticipate, manage and constructively resolve conflicts and disagreements.
Build and maintain effective relationships with employees to share information, establish partnerships, and leverage expertise to accomplish company goals.
Hold regular team meetings (i.e. daily, weekly huddle meetings) to communicate priorities, safety, policies, company events, etc.
Monitor employee time and attendance, minimizing overtime and ensuring that employees do not exceed limits established by regulatory agencies.
Regularly meet with direct supervisor to maintain ongoing communication and optimum personal performance.
Education and Experience
High School Diploma or GED, Associate’s Degree preferred
Minimum 5 years of relevant work experience in transportation, logistics, or solid waste operations
Minimum 2 years in a supervisory capacity.
Demonstrated skills and abilities
Ability to interface effectively with people at all levels of the organization.
Excellent verbal communication skills both one-on-one and in speaking before a group.
Ability to work effectively and collaboratively with all company divisions in a way that promotes supervisory success as well as overall company success.
Strength in initiative-taking, and a demonstrated track record in proactively identifying improvement opportunities and acting upon them.
Ability to prioritize multiple tasks demanding of immediate attention, and to juggle multiple, on-going, concurrent responsibilities.
Ability to work efficiently and maximize productivity.
Commitment to integrity and ethical behavior and the proven ability to maintain confidentiality.
Competency in the following computer programs: MS Excel, Word, Outlook.
For more information on Life at Modern, visit http://www.moderncorporation.com/careers/