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Rich Products Corporation Business Process Consultant in Buffalo, New York

Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's-Infinite Possibilities. One Family.

Identify, scope, and implement business process transformation and improvement initiatives. Partner with Business, technology, and human resources to align on business strategies. Collaborate with process owners, business unit(s) and/or product group(s) to identify, recommend, and prioritize process change and technology opportunities that drive business improvement linked to strategic imperatives. Provide strategic and tactical support for cross-functional process improvement teams. Establish metrics and governance to achieve and sustain process performance.

Process Management, Design & Implementation

Plan and lead business process design activities, including working with executives to define required outcomes, scope initiatives and design innovative business solutions that include people, process and technology components
Assess business processes, including collecting data and calculating the benefit for business case development
Communicate the scope of process change required
Establish metrics and governance to effectively manage process improvement
Redesign business processes as appropriate, using appropriate tools and methodologies
Support organizational change to ensure that the process delivers the anticipated benefit
Promote and champion the concept of Business Process Management
Manage a central “living” repository for business processes; Ensure integrity of process model and documentation
Develop and apply the Enterprise Process Model to provide a common understanding of the enterprise, assign ownership, and align strategic objectives and operational demands. Use the model to navigate organization complexity, make more informed decisions, and drive more effective strategy execution.
Program/Project Management

Facilitate business case development
Promote horizontal and vertical communications between project teams and the rest of the organization; Assist with team and organization interfaces
Help to ensure that the project/program/enhancement delivers the anticipated benefits
Manage process scope and requirements within the program plan
Relationship Management

Foster strong customer relations within areas of responsibility and ensure alignment with business process leaders
Act as a process expert across business competencies to help prioritize business requirements and identify areas of opportunity/improvement
Ensure alignment with corporate strategies, objectives and initiatives through active participation in the business planning process. Maintain alignment with IT architecture strategies and support the implementation of common systems.
All other duties and responsibilities as assigned.

Bachelor's Degree required, MBA/Masters Degree preferred
Minimum of seven (7) years Process Design and Improvement experience in various core business processes (i.e., Order-to-Cash, Procure to Pay, etc.) or comparable experience implementing and supporting information systems for the relevant business area
Minimum seven 7 years Project Management
Experience using process modeling and mapping tools and methodologies such as Six Sigma
Experience implementing and/or supporting packaged application systems
Proven ability to adapt communication to target audience, including senior level leadership, within the organization via writing, speaking and presentation)
Demonstrated leadership ability and consulting skills
Experience analyzing and redesigning business processes
Preferred Certifications: Business Process Management, Six Sigma, Project Management


Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, gender identity, sexual orientation, marital status or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich's. Please contact Rich's Human Resources department at asc@rich.comif you need assistance completing this application or to otherwise participate in the application process.