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CASES IT Administrative Assistant in Brooklyn, New York

Overview: The Information Technology Administrative Assistant is responsible for providing support to the Director, Information Technology, and IT department in managing CASES day-to-day IT systems and networks. This position requires a technically savvy individual who is extremely well organized and adept at communicating both verbally and in writing with stakeholders across the organization.


  • Serve as project coordinator and point of contact for the IT department, fielding requests, organizing schedules, maintaining filing systems, and developing administrative process improvements.

  • Manage hardware ordering process and coordinate inventory of IT assets.

  • Coordinate contracts with vendors and suppliers, including managing invoicing, and payment processes.

  • Train new users on basic network and software skills, software updates, and new systems.

  • Keep IT licenses and leases up-to-date.

  • Perform systems administration functions for designated information systems/technologies.

  • Provide project coordination assistance with special projects and any other duties as assigned by Director, IT.

  • 3-5 years’ experience in a similar role, including project coordination or systems administration experience

  • Experience reporting directly to executive level staff

  • Familiarity with IT terms and specifications an asset

  • Demonstrated ability to function effectively and with great attention to detail while managing multiple tasks

  • Demonstrated ability to work well both independently and as a member of a team

  • Excellent oral and written communication skills

  • Ability to handle sensitive information with a strict level of confidentiality

  • Ability to adhere to defined processes and procedures and suggest improvements

  • Knowledge and proficiency with Microsoft Office 365

  • BA or BS degree required

No phone calls please. Only applicants selected for interviews will be contacted.

CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position, without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal justice system.Your information will be kept confidential according to EEO guidelines.